Client Results

What We've Actually Delivered

Every engagement is measured against one standard: did it move the needle on your bottom line? Here's what that looks like in practice.

15–30%Average efficiency gain identified in initial audit

$2M+Equipment lifecycle cost savings across active clients

90 daysTypical time to first measurable operational improvement

Equipment Service ProgramsMid-Size Open Pit Mining Contractor

Nevada/Utah6-month engagement

The Challenge

A 40-unit mixed fleet operating on reactive maintenance was experiencing 3–5 unplanned equipment failures per month, each averaging $85,000 in lost production and emergency repair costs. The operation had no structured service program and was relying entirely on operator-reported issues.

Our Approach

We conducted a full fleet audit using OEM service data and telematics history, identified the 12 highest-risk units, and built a tiered preventive maintenance program aligned to manufacturer specifications and actual duty cycle data. Implemented a parts pre-positioning strategy to reduce emergency procurement lead times.

Results

Unplanned failures for one product line reduced from >1200 hours/month to <400/month in 90 days
Fleet availability improved from 43.3% to 85.9%
Increased compliance of planned maintenance by 85%

Business OptimizationRegional Rental Equipment Firm

8 Mountain West States3-month engagement

The Challenge

A rental firm had grown rapidly through project wins but equipment availability had suffered drastically. Leadership knew costs were rising quickly, skilled technicians were difficult to obtain, and needed to identify where the leakage was occurring.

Our Approach

Conducted a full operational audit across 60 branches of service operations, procurement, field service operations, training, warranty and overall equipment health and unavailability. Created a comprehensive replicable plan that would increase profitability and increase the availability of $1.3B in assets.

Results

Returned $11M in support equipment from inoperable to revenue generating in 3 weeks
Implemented a Lost Opportunity Plan on more economical parts and identified specific suppliers to achieve >$250,000 in savings
Recovered over $1M of no longer used tooling to resell and/or return in 4 weeks

Battery Electric TechnologyUnderground Mining Operation

Utah/Arizona4-month strategy engagement

The Challenge

Facing sustainability and emissions targets with a 4-year compliance deadline and a diesel fleet replacement cycle already due, the operation needed a financially defensible electrification strategy — not a mandated response, but a capital plan that could stand up to board scrutiny.

Our Approach

Built a full TCO model comparing diesel continuation, hybrid transition, and full BEV scenarios across three fleet segments. Evaluated OEM roadmaps from two manufacturers, modeled underground ventilation cost savings from diesel elimination, and mapped available incentive programs.

Results

BEV transition business case approved by board — projected 22% TCO reduction over 10 years
$4.1M in applicable federal and provincial incentives identified
Ventilation cost savings of $680K/year modeled from diesel elimination underground
Phased 4-year procurement plan built around OEM delivery timelines

Scaling and Business EfficienciesSpecialty Equipment Business

Western USA12-month engagement

The Challenge

A specialty equipment company faced multiple management layers, siloed operations, and ineffective communication and escalation processes were slowing decisions and distancing leadership from the field. The organization desired to decentralize decision-making, empower teams closer to operations, and create clearer accountability—enabling faster decisions, stronger customer confidence, and an improved customer experience.

Our Approach

Designed a scalable org structure with defined roles, decision rights, and accountability frameworks. Documented 34 core operating procedures. Built a project management system and KPI dashboard that gave the key stakeholders visibility without requiring direct involvement. Recruited and onboarded 23 qualified employees by implementing a focused interview/hiring process. Implemented an OKR for every department and a progression plan for every employee.

Results

Service Revenue increased by 33% in 12 months
General Manager's direct project involvement reduced from 80% to 35% of weekly demand
Business location successfully passed ISO audit with zero findings
Work in Progress reduction of $1.2M in 60 days
Workshop revenue increased by 112% in 12 months

A Note on Client Confidentiality

Client names and specific identifying details are kept confidential by default. The results above reflect actual engagements — industry, region, challenge type, and outcomes are accurate. We're happy to discuss specific case details under NDA or connect prospective clients with references directly.

Your Operation Could Be the Next Case Study

Every one of these engagements started with a conversation about what wasn't working. What's yours?

Start With a Conversation

Schedule a Consultation